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Need Help?

Need Help?

We have compiled a selection of the most frequently asked questions to help you find what you need fast.

Please call us if you have any queries, tel 02392 004444

Feel free to pop in -store for a friendly chat.

Frequently Asked Questions

Do you deliver nationwide?

We do not currently deliver, however this is a service we will be offering in the coming months.

How do I switch my puppy to a raw diet?

Please click here for detailed info on Raw Feeding Puppies

You might also like to read our Switch to Raw Guide

Can I mix processed and raw food together?

We do not recommend mixing raw with kibble. When changing to a totally natural, healthy diet, we recommend feeding only raw.

By mixing, you are feeding a highly processed and un-healthy food with a totally natural and healthy diet. When mixing, you may not see all the benefits of raw feeding.

Do I have to feed whole bones?

Dogs have the correct heads and dentition along with digestive systems to chew and digest bone very easily.

Chewing on bones offers a great source of mental and physical enrichment for your dog.

If you are really worried, You don't have to feed whole bones. You can feed raw minces that include bones.

Cooked bones should NEVER be given to dogs. Cooking dries bones out and makes them brittle. Raw bones are very different; they remain soft and are easily broken up by chewing.

Bone should be fed sparingly and should always be supervised.

Too much bone will cause constipation and could lead to impaction.

Bilious vomiting - Hunger pukes

Most commonly referred to as hunger pukes, bilious vomiting during the night or early morning can cause concern. This is usually caused by fluid from the duodenum refluxing up into the stomach. This contains bile, which can cause irritation and nausea that triggers vomiting. The yellow, sometimes frothy bile is the most recognisable characteristic of hunger pukes.

Feeding dinner later in the evening, before bedtime, or feeding a snack before bedtime, usually resolves this. Feeding before bedtime, helps to keep the stomach full overnight. This in turn helps to prevent the build of fluid and bile that most often occurs in an empty stomach.

If your dog exhibits any signs of discomfort and/or symptoms that cause concern, please seek veterinary advice.

My dog needs a low purine diet, can you help?

See this article onDalmatians and Raw Feeding

What meals do I need to buy?

A balanced and nutritious raw diet must include variety. You should be aiming to feed at least 5-6 different species i.e. lamb, beef, duck, chicken, pork, venison, turkey etc. over a 2-month period.

When feeding raw, variety is essential. Dogs will gain different levels of nutrients from different animals so the more variety the better.

How do i make the switch to raw?

We recommend a straight switch to raw, there is no need to gradually introduce. Pick your day and make the switch to a totally healthy and natural diet.

However, if you wish to add raw in increasing amounts, while decreasing the old food over 3-5 days, that is fine too. There are no hard and fast rules here, so do what you feel is right for your dog and his or her needs. The most important thing is that you have chosen to make the switch, and whether you do right away or over a few days, you will be doing the best thing you could do for your doggo!

Please read this Switch to Raw guide for detailed information on how to switch.

Frequently asked question

Use this text to answer questions in as much detail as possible for your customers.

Frequently asked question

Use this text to answer questions in as much detail as possible for your customers.